outdoortoys

Our installation service is easy to arrange. Simply add installation when purchasing your chosen product and we&#x2019;ll take care of the rest.Once your order is placed, a member of our installation team will contact you to arrange the installation date. Your product will be delivered separately, so the installer will arrive on the agreed date once your goods are with you.

Our installation service is easy to arrange. Simply add installation when purchasing your chosen product and we’ll take care of the rest. Once your order is placed, a member of our installation team will contact you to arrange the installation date.

How does the Home Installation Service work?

Installation and Assembly

What products would you recommend for a particularly small garden?

How can I find the size and dimensions of a product

Is your play equipment suitable for commercial use?

Are the products hard to build and how long does it take to build?

What tools are required?

What do I need to do to prepare my garden for our new Outdoor toy?

Is a Safety perimeter recommended for outdoor play equipment?

There is green staining on some of the wood?

Is the wood treated, do I need to do anything else?

What maintenance is suggested for outdoor play equipment?

What anchors should I use?

Can I use anchors on artificial grass?

Can the swing seats be changed for different types?

General Info - Outdoor Play Equipment

What age range are ride toys suitable for?

Where can ride on toys be used?

Are any of the ride on Quads, Bikes Go-karts or Scooters road legal?

There are marks or dents in the plastic body of the ride on toy, why?

How should ride on toys be stored?

What maintenance do ride on toys need?

General Info - Ride on toys

Do you offer assembly installation service?

Does your Installation service include fitting Anchors or preparing the ground?

What does PDI mean as part of ride on toy assembly?

Do PDI orders take longer to deliver?

How do I place my order?

What payment methods do you accept?

Do you offer credit or allow payment by instalments?

Do your prices include VAT and what is your procedure for organisations that are exempt from paying VAT?

How will I know if something is out of stock?

Order

Delivery Times

What are the delivery charges?

Pre-Order Information

How long will my order take to dispatch?

Can I track my delivery online?

What if I change my mind and wish to cancel an order before its shipped?

What happens if I am not at home?

Can I choose a specific delivery time?

Can I change my delivery address after placing my order?

Do you deliver on weekends?

Do you deliver outside of the UK?

Delivery

What is your Returns policy?

How can I return my order?

Returns

Does the product have a warranty?

Warranties

There are cracks in the wood - Is this safe?

Wood Information

How does the Home Installation Service work?Updated 4 days ago