outdoortoys

Children&#x2019;s outdoor play equipment such as&#xA0;<a href="https://www.outdoortoys.com/collections/climbing-frames" style=" text-decoration: var(--text-link-decoration);" title="Climbing Frames">Climbing Frames</a>,&#xA0;<a href="https://www.outdoortoys.com/collections/swings" style=" text-decoration: var(--text-link-decoration);" title="Swings">Swing Sets</a> and&#xA0;<a href="https://www.outdoortoys.com/collections/trampolines" style=" text-decoration: var(--text-link-decoration);" title="Trampolines">Trampolines</a> are designed to only be erected on flat level ground to avoid the risk of injury or damage. Some of our items such as&#xA0;<a href="https://www.outdoortoys.com/collections/inground-trampolines" style=" text-decoration: var(--text-link-decoration);" title="Inground Trampolines">Inground Trampolines</a> or&#xA0;<a href="https://www.outdoortoys.com/collections/swings" style=" text-decoration: var(--text-link-decoration);" title="Swings">Swing sets</a> require groundwork.We do not advise starting any groundwork before you have received your item and can review the manufactures instructions for yourself, our customer service team are happy to give general advice but we stock many varied products as part of different ranges, all with different requirements and as such the instructions for each will differ.We cannot be held responsible for any costs you may incur for ground work that you have undertaken in order to fit your Trampoline or Swing set in cases where any information is incorrect on our website, the product has been updated by the manufacturer, delivery of your item is late or we have to cancel your order due to no stock.

Children’s outdoor play equipment such as Climbing Frames, Swing Sets and Trampolines are designed to only be erected on flat level ground to avoid the risk of injury or damage. Some of our items such as Inground Trampolines or Swing sets require gro

What do I need to do to prepare my garden for our new Outdoor toy?

General Info - Outdoor Play Equipment

What products would you recommend for a particularly small garden?

How can I find the size and dimensions of a product

Is your play equipment suitable for commercial use?

Are the products hard to build and how long does it take to build?

What tools are required?

Is a Safety perimeter recommended for outdoor play equipment?

There are cracks in the wood, is it safe?

There is green staining on some of the wood?

Is the wood treated, do I need to do anything else?

What maintenance is suggested for outdoor play equipment?

What anchors should I use?

Can I use anchors on artificial grass?

Can the swing seats be changed for different types?

What age range are ride toys suitable for?

Where can ride on toys be used?

Are any of the ride on Quads, Bikes Go-karts or Scooters road legal?

There are marks or dents in the plastic body of the ride on toy, why?

How should ride on toys be stored?

What maintenance do ride on toys need?

General Info - Ride on toys

Does the product have a warranty?

Warranties

Do you offer assembly installation service for Outdoor toys?

How does the Home Installation Service work?

Does your Installation service include fitting Anchors or preparing the ground?

What does PDI mean as part of ride on toy assembly?

Do PDI orders take longer to deliver?

Installation and Assembly

How do I place my order?

What payment methods do you accept?

Do you offer credit or allow payment by instalments?

Do your prices include VAT and what is your procedure for organisations that are exempt from paying VAT?

What do I need to do to prepare my garden for our new Outdoor toy?Updated 9 months ago