What does it mean when an item is on Pre-order?Updated 8 months ago
If an item is advertised as Pre-order this means that though we do not have the item in stock at present we are expecting it in our warehouse soon and the estimated back in stock date will be displayed on the product page. By purchasing an item on Pre-order, you will pay for the item at the time you place the order so that the item will be reserved for you and we will then dispatch it as soon as it arrives back in stock.
The Back in stock date is an estimated date, and the item may arrive earlier or on rare occasions later than the stated date. Delays may happen for a variety of reasons outside of our control and the Back In Stock date is only provided as a guide.
But don’t worry you can buy with confidence from Outdoortoys, we offer a full refund guarantee on all pre order items should you wish to cancel before dispatch. In the event a pre order item doesn't arrive from our suppliers as expected or will be delayed we will contact you to keep you up to date.